--- title: "Unleashed E43: Tim Arnold - Lead with AND" description: How do you have great compassionate conversations with people who see the world differently than you? Tim Arnold tells us that we need to lead with AND. image: https://blog.unleashresults.com/hubfs/bridge%20building.jpg --- [![](https://blog.unleashresults.com/hubfs/results-white.png) ![](https://blog.unleashresults.com/hubfs/Results_logo_transparent-retinap.png)](https://unleashresults.com/) - Calgary [1-403-234-0999](tel:+14032340999) - Edmonton [1-780-784-1047](tel:+17807841047) - Vancouver [1-236-521-1954](tel:+12365211954) - [About](https://unleashresults.com/about/) - [Team](https://unleashresults.com/about/#team) - [Community Involvement](https://unleashresults.com/community-involvement/) - [Join the Team](https://unleashresults.com/careers/) - [Book Jeff Tetz to Speak](https://unleashresults.com/jefftetz/) - [Results Execution System (RES)](https://unleashresults.com/services/) - [Execution Disciplines Program](https://unleashresults.com/services/execution-disciplines-program/) - [Building Leaders Programs](https://unleashresults.com/services/building-leaders-program/) - [Executive Coaching](https://unleashresults.com/services/executive-coaching/) - [Business Consulting](https://unleashresults.com/services/business-consulting/) - [Success Stories](https://unleashresults.com/success-stories/) - [Events](https://unleashresults.com/events/) - [Leadership and Growth](https://unleashresults.com/events/) - [Business Execution Summit](https://unleashresults.com/bex/) - [Connex Leadership Summit](https://unleashresults.com/connex/) - [Partner with Us](https://unleashresults.com/partnership/) - [Execution Insights](http://www.unleashresults.com/blog/) - [Resources](https://unleashresults.com/resources/) - [Unleashed Podcast](https://unleashresults.com/unleashed-series/) - Guides - [Succession Planning Resources](https://blog.unleashresults.com/tag/succession-planning) - [Performance Management Resources](https://blog.unleashresults.com/tag/performance-management) - [Change Management Resources](https://blog.unleashresults.com/tag/change-management) - [Bookstore](https://unleashresults.com/bookstore/) - [Contact](https://unleashresults.com/contact/) - [About](https://unleashresults.com/about/) - [Team](https://unleashresults.com/about/#team) - [Community Involvement](https://unleashresults.com/community-involvement/) - [Join the Team](https://unleashresults.com/careers/) - [Book Jeff Tetz to Speak](https://unleashresults.com/jefftetz/) - [Results Execution System (RES)](https://unleashresults.com/services/) - [Execution Disciplines Program](https://unleashresults.com/services/execution-disciplines-program/) - [Building Leaders Programs](https://unleashresults.com/services/building-leaders-program/) - [Executive Coaching](https://unleashresults.com/services/executive-coaching/) - [Business Consulting](https://unleashresults.com/services/business-consulting/) - [Success Stories](https://unleashresults.com/success-stories/) - [Events](https://unleashresults.com/events/) - [Leadership and Growth](https://unleashresults.com/events/) - [Business Execution Summit](https://unleashresults.com/bex/) - [Connex Leadership Summit](https://unleashresults.com/connex/) - [Partner with Us](https://unleashresults.com/partnership/) - [Execution Insights](http://www.unleashresults.com/blog/) - [Resources](https://unleashresults.com/resources/) - [Unleashed Podcast](https://unleashresults.com/unleashed-series/) - Guides - [Succession Planning Resources](https://blog.unleashresults.com/tag/succession-planning) - [Performance Management Resources](https://blog.unleashresults.com/tag/performance-management) - [Change Management Resources](https://blog.unleashresults.com/tag/change-management) - [Bookstore](https://unleashresults.com/bookstore/) - [Contact](https://unleashresults.com/contact/) ![featured image](https://blog.unleashresults.com/hubfs/bridge%20building.jpg) - [Business Planning & Strategy](https://blog.unleashresults.com/tag/business-planning-strategy) - [Unleashed](https://blog.unleashresults.com/tag/unleashed) - [Culture](https://blog.unleashresults.com/tag/culture) # Unleashed E43: Tim Arnold - Lead with AND - By Tim O'Connor - March, 11 2022 - [Home](https://blog.unleashresults.com/) - [Blog](https://blog.unleashresults.com) - Unleashed E43: Tim Arnold - Lead with AND Table of Contents How do you have great compassionate conversations with people who see the world differently than you? How do you be someone who builds bridges and is known for that as opposed to just being right all the time? Tim Arnold tells us that we need to lead with AND.  ## Actions You Can Take Right Now 1. “Leading with AND” is recognizing that there are situations that are not zero-sum games where we simply need to split the pie or chose option A or B. Innovation comes from [understanding opposing tensions](https://blog.unleashresults.com/unleashed-s2e5) and growing the pie. 2. When you sense resistance, recognize **there is wisdom in understanding opposing views****.** Resist the urge to defend your position or persuade the other side and try to keep a curiosity mindset.  3. There are classic opposing tensions that must be managed in every organization. **Embrace these, recognize they are complex, and make decisions knowing these opposite forces are at play**:  - Become optimistic AND realistic.  - Embrace change AND preserve stability.  - Become profit focused AND purpose driven.  - Have expectations AND extend grace.  - Care for others AND care for yourself.  - Become confident AND remain humble.  Video Player           00:00  00:00 00:31 Use Up/Down Arrow keys to increase or decrease volume.       ***View or listen to this and other past episodes [here.](https://unleashresults.com/unleashed-series/)*** ## Episode Highlights and Excerpts - We grow up being conditioned that we live in an either/or world - Winners or losers, this or that, right and wrong answers, good or bad. This carries over into the workplace and the way we lead. We are not taught, conditioned, or rewarded for suggesting that there could be multiple right answers.  - We make hundreds of decisions each day, many of which are rightly a choice between options or right and wrong. But some are complex and have opposing tensions. These are the ones that require an AND approach.  - Examples of opposing tensions are quality versus cost, growth versus profit, and even freedom versus responsibility. The more we can understand these conflicting tensions, the better we can better manage these situations and make better decisions.  - As a leader, when you sense resistance remember there is wisdom in resistance. It’s natural to push harder, convince, push back, but we can learn so much from people who have opposing views.  - Binary thinking is the enemy of creativity.  - People who have really changed the world are masters of managing opposing tensions. People like Mother Theresa or Nelson Mandela were often vilified by both sides because they would not pick either side and declare an enemy.  - Today it seems people are becoming more polarized and attached to their positions. This is partially do to confirmation bias which has been accelerated by the fact that we can choose our sources of information and often those confirm what we already believe.  ## **Take Your Business to the Next Level**  At Results we care about your success, we understand how overwhelming it can feel to run a business, and we’re here to help. Reach out to Nicole through our [contact form](https://info.unleashresults.com/e3t/Ctc/2K+113/cCqvp04/VX2t-Q98DmZCW8YxH3c4d3JdzW9ccHTJ54TnltN5_C1ms3lYMRW69sMD-6lZ3pCW24dV3383G5yVW5xl4lS1z3cqgW7Gp6lv4V93RNVmfH2629xF-0W5Pc9Gk4pRbdnN49nMNltXsblW5fSlzt8zg8BRW6FRwhG9h0QwCW3wxCkH8dXXT7W3VTCmH3X5yMsN87BnzqmYjRGN8yCCG5_GqXjW8pbwhY6Gd7PRW4MxBlN110P2-W5H2tf46FZWLjN56pzPV_d7tQW5nmQdv1Fr5fDW2Z_4M14cvh5hW237mp92sn8Y8W3BcyFZ3j85bqf3HRdqR04) for ways to unleash the potential of your business.  Visit the [Unleashed Podcast Library](https://info.unleashresults.com/e3t/Ctc/2K+113/cCqvp04/VX2t-Q98DmZCW8YxH3c4d3JdzW9ccHTJ54TnltN5_C1mM3lYMRW6N1vHY6lZ3kBW6CCnnX3Qdhs4W7_Z2771HjT50W4Zyx8b56nqjbW35jMXq3VPb_0N5kFvSPCPX5wW7RYJ1-55M053W3G5GFC1JjRlxW36G7YM3Xf8TtW4XK9XC4bTqhFW27bjM68HhpMdW7r0PFL7mWTlYW31mJCb2110cjW2cX7fP7fst6QVNdW6g9jQpjKW3JWs077M72g8N1KXlZj-QqvSW77y_D95ZtMnSW8PMpg08gzR2zW1XTXVj9fDwc9W8N_lqp4FWr0jW26QXk959vjx7W4wfnFH6L2_6bf8zSYF-04) where you’ll find exclusive conversations with world-class thought leaders, authors, and leadership experts.  Each episode of Unleashed is hosted by Results’ CEO Jeff Tetz who spends most of his day exploring what makes high performers tick and helping build a community of leaders who want to learn and grow together. Follow Jeff ([Twitter](https://x.com/JeffTetz); [LinkedIn](https://www.linkedin.com/in/jefftetz/); [Instagram](https://www.instagram.com/jeffwtetz/)) for more great leadership insights.  ## Access the Full Episode [Your Way](https://www.unleashresults.com/unleashed-series) Click the logo below to subscribe to your favorite platform and never miss another episode recording. Remember to subscribe to your favorite channel and be the first to know when new conversations are available. [![Results YouTube](https://blog.unleashresults.com/hs-fs/hubfs/Imported_Blog_Media/1-300x100-4.png?width=113&name=1-300x100-4.png)](https://www.youtube.com/channel/UCu-cq4YysIvoMIsDGvPdaOQ)[![Results Spotify](https://blog.unleashresults.com/hs-fs/hubfs/Imported_Blog_Media/4-300x100-4.png?width=105&name=4-300x100-4.png)](https://open.spotify.com/show/3JRXTGIr3d3sY4hPqlZo1T)[![Results Apple Podcasts](https://blog.unleashresults.com/hs-fs/hubfs/Imported_Blog_Media/2-300x100-4.png?width=98&name=2-300x100-4.png)](https://podcasts.apple.com/ca/podcast/unleashed-conversations-to-elevate-your-business/id1529641260)[![stitcher-logo-vector](https://blog.unleashresults.com/hs-fs/hubfs/social-suggested-images/stitcher-logo-vector.png?width=67&height=37&name=stitcher-logo-vector.png)](https://www.stitcher.com/show/unleashed-conversations-to-elevate-your-business)[![podbean](https://blog.unleashresults.com/hs-fs/hubfs/Imported_Blog_Media/3-300x100-4.png?width=108&name=3-300x100-4.png)](https://unleashresults.podbean.com/) ## Tim Arnold Tim Arnold spent over two decades helping organizations unite teams, spark change, and get unstuck, with clients that include The United Nations, Citibank, KPMG, Toyota, and Siemens. Arnold brings a real-world perspective to his clients.  With advanced degrees in both business and social justice, he can help organizations pursue both profit and purpose. See Tim’s [full bio here](https://www.speakers.ca/speakers/tim-arnold/).  ## Want More Great Content? If you are interested in the full conversation, or past Unleashed guests, you can find all the Unleashed content – blogs, video, podcasts – on our website [here](https://unleashresults.com/unleashed-series/).  Each episode of Unleashed is hosted by Results’ CEO Jeff Tetz who spends most of his life deeply caring for others, exploring what makes high performers tick, and helping people unleash their full potential. You’ll find Jeff [here](https://twitter.com/JeffTetz) on Twitter.  Article by [Tim O'Connor](https://unleashresults.com/author/timoconnor/) [![Tim](https://blog.unleashresults.com/hs-fs/hubfs/Blog%20Images/Tim.jpg?width=80&name=Tim.jpg)](https://www.linkedin.com/in/katherine-turner-ba8130107/) - Share this article - - - [Sign Up Now for Upcoming Events](https://resources.unleashresults.com/leadership-development-events) ##### Sign Up For Our Newsletter - [Popular](https://blog.unleashresults.com/unleashed-e43-tim-arnold-lead-with-and#sidebar-popular-posts) - [Recent](https://blog.unleashresults.com/unleashed-e43-tim-arnold-lead-with-and#sidebar-recent-posts) [Why Does Change Management Fail (And What To Do About It) July, 20 2026](https://blog.unleashresults.com/why-change-management-fails) [The Results’ Four Cs of Extraordinary Teams Framework June, 21 2026](https://blog.unleashresults.com/the-results-four-cs-of-extraordinary-teams) [Climbing the Accountability Ladder May, 15 2026](https://blog.unleashresults.com/climbing-the-accountability-ladder) [How Emotionally Strong Leaders Handle Difficult People April, 20 2026](https://blog.unleashresults.com/how-emotionally-strong-leaders-handle-difficult-people-results) [Business Execution Summit 2026 Brings Leaders to Kananaskis March, 12 2026](https://blog.unleashresults.com/business-execution-summit-2026) [Climbing the Accountability Ladder May, 15 2026](https://blog.unleashresults.com/climbing-the-accountability-ladder) [The Results’ Four Cs of Extraordinary Teams Framework June, 21 2026](https://blog.unleashresults.com/the-results-four-cs-of-extraordinary-teams) [The Role of Leaders in Driving Innovation and Change July, 3 2024](https://blog.unleashresults.com/the-role-of-leaders-in-driving-innovation-and-change) [The Best Leadership Conferences in 2026 | Results January, 1 2026](https://blog.unleashresults.com/top-leadership-conferences) [Why Do Family Businesses Fail? 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