Today’s best leaders are feedback junkies. They work to create an environment of safety and...
Use of the Net Promoter Score (NPS) system to measure customer loyalty is widespread. The NPS...
In the late-1990s Nortel was the 9th most valuable company on the planet worth $250 Billion. It...
“When faced with problems, we are conditioned to look at possible solutions as either/or. Solutions...
“Life is fast and full of opportunity,” according to Greg McKeon, “but trying to keep up and seize...
“We tend to ignore everyday leadership,” says Drew Dudley. “We equate leaders with giants in...
The current and ever-changing environment has challenged our ability to stay effective and...
In the past leaders typically worked side-by-side with employees. There was plenty of opportunity...
The leaders we speak to often say one of the biggest challenges they face in their companies is...
