Accountability

5 Steps to Becoming a Feedback Junkie

Today’s best leaders are feedback junkies. They work to create an environment of safety and...

Tim O'Connor

Employee NPS: How and Why

Use of the Net Promoter Score (NPS) system to measure customer loyalty is widespread. The NPS...

Tim O'Connor

When Giants Fall

In the late-1990s Nortel was the 9th most valuable company on the planet worth $250 Billion. It...

Tim Arnold: Lead with AND

“When faced with problems, we are conditioned to look at possible solutions as either/or. Solutions...

Tim O'Connor

The Disciplined Pursuit of Less with Greg McKeown

“Life is fast and full of opportunity,” according to Greg McKeon, “but trying to keep up and seize...

Tim O'Connor

The Foundation of Leadership with Drew Dudley

“We tend to ignore everyday leadership,” says Drew Dudley. “We equate leaders with giants in...

Tim O'Connor

Staying Productive in Chaos

The current and ever-changing environment has challenged our ability to stay effective and...

Tim O'Connor

Performance and Hybrid Work

In the past leaders typically worked side-by-side with employees. There was plenty of opportunity...

Tim O'Connor

Climbing the Accountability Ladder

The leaders we speak to often say one of the biggest challenges they face in their companies is...

Tim O'Connor